Best Practice in Building a Proactive Workforce in Service Industry

To compete and win in today’s competitive marketplace, building up a proactive workforce that would always go an extra mile in every possible way to add values for our customers becomes a key determining factor for success in the service industry. On May 13, 2015, we have invited a series of speakers to share with us the keys to success in screening, selecting, training and leading a proactive workforce.

Session I: Screening and Selecting a Proactive Workforce in Servicing Role – eeVoices
Session II: “Be Proactive” in Taking Servicing Role – FranklinCovey Division
Session III: “Training and Leading a Proactive Workforce – inSkin Aesthetic Solutions, Philip Wain

Alan Lai, Operations Manager, inSkin Aesthetic Solutions, Philip Wain, sharing at the event.
Alan Lai, Operations Manager, inSkin Aesthetic Solutions, Philip Wain, sharing at the event.